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Conduct initial in-home assessments to determine client needs and develop personalized care plans
Match clients with qualified caregivers based on needs, preferences, and scheduling
Provide ongoing oversight and support to both clients and caregivers, including routine check-ins
Monitor and update care plans as needed based on client condition or feedback
Ensure services remain compliant with Nevada non-medical home care standards and agency policies
Maintain accurate client records and documentation in accordance with HIPAA and state requirements
Address client concerns or incidents promptly and professionally
Collaborate with scheduling and HR departments to ensure proper staffing coverage
Educate clients and families on available services and set expectations clearly

Must have at least 1 year of experience working in healthcare or Homecare
Must have a bachelor’s degree in business or an Associate’s degree in a related field
Prior experience in home care, case management, or a similar role strongly preferred
Strong communication, organizational, and problem-solving skills
Knowledge of Nevada home care laws and regulations
Ability to work independently and handle sensitive information with discretion
Bilingual (Spanish/English) a plus