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Supervisor

Pahrump, Nevada

Part Time / Full Time

Job Summary:

Responsible for day-to-day supervision of direct client services, managing the weekly schedules of clinicians, taking the referral intakes as needed, conducting client record reviews and participating in the QA activities.

Organizational Relationship: Reports directly to the Administrator

Risk Of Occupational Exposure To Blood Borne Pathogens: C: no exposure

Qualifications:

Be at least 18 years of age
Have a high school diploma or equivalent
Be responsible and mature and have the personal qualities which will enable them to understand the problems of elderly persons and persons with disabilities.
Understand the provisions of NV Personal Care Services statutes.
Demonstrate the abilities to read, write, speak & understand the English language.
Criminal & other required checks
First Aid & CPR training within 6 months of hire

Responsibilities:

Takes referrals and assigns clients to field staff.
Follows up on referrals by contacting clients, family members, etc.
Handles client service supervision per agency policy.
Documents telephone/in-office conferences with clients/family, staff, and others.
Manages the client services coordination.
Manages the HR needs of the client services department, notifying the Administrator when new hires are needed to stay proactive with growth plan.
Assists with interviews and hires select service personnel.
Orients staff to policies and procedures of our Agency.
Orientation, Training & Supervision of staff to ensure quality performance standards.
Establishes mutual goal setting and achievement standards.
Projects a concerned, professional appearance toward Agency staff.
Maintains high visibility and availability via telephone while in the office.
Works to develop a positive rapport/relationship with all staff.
Performs tasks as delegated by Administrator.
Carries beeper when away from office and responds within the hour.
Shares on-call responsibility on an equitable basis.
Actively develops and pursues referral sources, as well as facilitates on-going relationships with various community organizations.
Other duties as assigned.